Return & Refund Policy

We want you to shop with confidence at Ushna Jamil.

Returns

You may request a return within 7 days of receiving your order. To be eligible, the item must be:

• Unused, unworn, and in its original condition.

• Returned with original tags and packaging.

• Accompanied by proof of purchase.

To request a return, contact us before sending your item.

Email: info@ushnajamil.shop
Phone: +92 308 6980075

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will review the issue and arrange a replacement or refund where applicable.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items

• Customized or personalized products

• Gift cards

• Items that have been used, washed, or damaged after delivery

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 7–10 business days.

If you have any questions, please contact us:

Email: info@ushnajamil.shop
Phone: +92 308 6980075