Shipping policy

Shipping Policy

Ushna Jamil Store offers delivery services across Pakistan for our range of women's bags, men's and women's perfumes, watches, wallets, and other fashion accessories.

Delivery Areas

We deliver orders throughout Pakistan, including major cities and serviceable areas covered by our courier partners.

Order Processing

  • Orders are normally processed within 1–2 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • We may contact you via phone or WhatsApp to confirm your order before dispatch.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

  • Remote Areas: Delivery may take additional time depending on courier availability.

Delivery times are estimates and may be affected by public holidays, weather, courier delays, security conditions, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be communicated or displayed at the time of placing your order. Charges may vary depending on your location, order size, weight, and courier rates.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations across Pakistan.

Please provide an accurate phone number and complete delivery address when placing your order.

Order Tracking

Where tracking is available, tracking details may be provided after your order has been dispatched.

Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information, including their full name, complete address, city, phone number, and a nearby landmark where possible.

Ushna Jamil Store is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged Packages

Please inspect your package upon delivery. If your parcel or product appears damaged, contact us as soon as possible and provide clear photos or videos of the package and product.

We will review the issue and assist you according to our return and exchange policy.

Contact Us

For questions about your order, delivery, or shipping, contact Ushna Jamil Store on WhatsApp:

WhatsApp: 0308-6900075

We are happy to assist you with your order and delivery inquiries.